Recoverable Failures:

Mechanical failure, clicking sounds, not recognized by computer, firmware issues, bad sectors

Typical Turnaround:

3–7 days for standard recovery; same-day available for emergency cases

Special Considerations:

We work with all major brands (Western Digital, Seagate, Samsung, Toshiba, etc.). The more you use the drive after failure, the lower your recovery chances—stop using it immediately.

Recoverable Failures:

Not recognized, logical failure, accidental formatting, controller failure, power loss during operation

Typical Turnaround:

5–10 days; SSDs require specialized expertise and component-level work

Special Considerations:

SSD recovery is more complex than hard drives because data is stored differently. We handle all major brands and can often recover data even from severely damaged SSDs.

Recoverable Failures:

Won't turn on, drive not detected, accidental deletion, system crash, liquid damage, physical damage

Typical Turnaround:

5–10 days depending on damage severity and drive type (HDD vs. SSD)

Special Considerations:

We can extract data directly from the drive or repair the laptop for full system recovery. Water damage requires careful handling to prevent further component failure.

Recoverable Failures:

Drive failure, system won't boot, accidental formatting, RAID array failure, power surge damage

Typical Turnaround:

3–7 days for single-drive recovery; RAID recovery may take longer

Special Considerations:

We handle internal drive extraction and recovery, as well as RAID and multi-drive configurations. Bring your entire system or just the drive.

Recoverable Failures:

Water damage, cracked screen, won't turn on, accidental deletion, software crash, physical damage

Typical Turnaround:

3–5 days; faster for logical recovery, longer for water-damaged devices

Special Considerations:

We extract photos, messages, contacts, and other data from iPhones, Android phones, and tablets. Water-damaged phones require careful component cleaning before data extraction.

Recoverable Failures:

Not recognized, won't mount, accidental formatting, logical failure, physical damage, connection issues

Typical Turnaround:

2–5 days for most external drives and USB drives

Special Considerations:

External drives often contain backup data—we prioritize quick recovery to get your files back fast. USB drives may have limited recovery options depending on damage extent.

Recoverable Failures:

Accidental deletion, formatting, not recognized, corruption, water damage, physical damage

Typical Turnaround:

1–3 days; memory cards are often the quickest to recover

Special Considerations:

Even if your card shows as empty or corrupted, we can often recover photos, videos, and other files. Handle carefully—avoid further physical damage.

Recoverable Failures:

Liquid damage (water, coffee, juice, saltwater), corrosion, component failure after water exposure

Typical Turnaround:

5–10 days; water-damaged devices require specialized cleaning and component-level work

Special Considerations:

Stop using the device immediately—further use can cause more damage. Don't try to dry it yourself. We have specialized equipment to safely extract data from water-damaged devices.